Global Stories

How CSPs solve their toughest B2B2X marketplace challenges

One of the most significant challenges CSPs face is using services sourced from partners to enrich the value they offer their customers.

By Greg Tilton • 4 min read • Wed, 31st May 2023

Software-as-a-Service

BigCommerce enters UAE, Poland, Romania, India, and S Africa

BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.

By Gaurav Sharma • 4 min read • Fri, 28th Apr 2023

Partner Programmes

Gallagher appoints Melissa Vidakovic as Marketing Director

Global security leader Gallagher appointed Melissa Vidakovic as the new Marketing Director for Americas, bringing tech and software marketing expertise.

By Sean Mitchell • 2 min read • Mon, 20th Mar 2023

Data Analytics

Forrester: Investment in CDPs continuing to increase

Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.

By Mitchell Hageman • 2 min read • Mon, 21st Nov 2022

eCommerce

FedEx to launch Picture Proof of Delivery in APAC

FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.

By Mitchell Hageman • 3 min read • Thu, 10th Nov 2022

Fintech

Zai announces partnership with TerraPay to accelerate global payments

This partnership supports both Zai and CurrencyFair's product suite, with better coverage across the global payments ecosystem.

By Nadine Rogers • 3 min read • Wed, 14th Sep 2022

Cloud Services

commercetools named a Leader in B2B Forrester report

commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.

By Zach Thompson • 3 min read • Fri, 6th May 2022

Software-as-a-Service

Forrester Research names BigCommerce a Strong Performer

BigCommerce has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C and B2B Commerce Solutions reports.

By Zach Thompson • 3 min read • Wed, 4th May 2022

Dynamic Supplies

PC component manufacturer PNY expands across the ANZ region

PNY strengthens its presence in Australia and New Zealand with a new distribution partnership with DSTech for their PNY and HP USB and memory card ranges.

By Darren Price • 3 min read • Thu, 11th Nov 2021

Open source

Infosys launches Equinox, its new digital commerce platform

Infosys unveils Equinox, an omnichannel platform for personalised commerce experiences, targeting both B2B and B2C buyers.

By Staff Writer • 3 min read • Fri, 10th Sep 2021

B2B

Gartner: The top 5 digital commerce trends accelerated by COVID-19

The COVID-19 pandemic will have long-term impacts on digital commerce, with contactless commerce and live commerce to become the norm, according to Gartner.

By Staff Writer • 4 min read • Fri, 9th Oct 2020

Marketing Technologies

Forrester names Adobe a Leader for B2B and B2C suites

Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.

By Staff Writer • 3 min read • Thu, 21st May 2020

Marketing Technologies

We explain Magento in 17 key facts

Adobe's Magento cements lead in eCom; $155bn sales annually with vast partner network, new AI and cloud updates.

By Sean Mitchell • 4 min read • Sat, 30th Mar 2019

Customer Relationship Management

How speech analytics can improve outcomes in the contact centre

Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.

By Ross Telfer • 3 min read • Mon, 5th Mar 2018

Internet of Things

Consumer adoption of Internet of Things inevitable, study shows

IoT adoption set to soar in next decade, with 30% of consumers planning to purchase an in-home device in next 2 years.

By Shannon Williams • 3 min read • Tue, 16th Jun 2015

Toshiba

Toshiba announces new GM

Toshiba has appointed Robert Wilkinson as General Manager of its Information Systems Division in Australia, effective December 8, 2009.

By Staff Writer • 1 min read • Fri, 11th Dec 2009

Stories from Other Regions

Data Protection

Investment in customer engagement drives revenue: Twilio

Twilio's annual customer engagement report finds customer engagement investments increase brands' resilience by boosting revenue and improving customer loyalty.

By Gaurav Sharma • 4 min read • Thu, 30th Mar 2023

Customer Experience

The Marketing Society announces new Hong Kong leadership

The Marketing Society has announced its new leadership for its Hong Kong hub, with Natalie Truong as Chair and Hina Wainwright as Vice Chair.

By Sean Mitchell • 3 min read • Wed, 22nd Feb 2023

Human Capital Management

Swoop boosts team with strategic hires

Australian telco Swoop has appointed new senior hires including Samantha Seci as marketing GM and David Michaels as sales & marketing head.

By Zach Thompson • 2 min read • Fri, 22nd Jul 2022

Entrepreneur

The Startup Genome

A group of tech enthusiasts have released the Startup Genome report, revealing key traits and strategies that make startups and their founders successful.

By Staff Writer • 4 min read • Mon, 30th May 2011