B2C stories
Ping Identity & ForgeRock lead in Gartner's 2023 Access Management Quadrant
Last month
#
b2b
#
mfa
#
innovation
Ping Identity's PingOne Cloud Platform and ForgeRock Identity Cloud named Leaders in Gartner's 2023 Access Management Quadrant.
Spryker collaborates with Vertex for automated tax tech solutions
Last month
#
crm
#
cx
#
erp
Digital commerce entity, Spryker, teams up with global provider of tax tech solutions, Vertex, to offer scalable, automated tax services.
Gartner recognises Antavo as a top loyalty programme vendor
Sun, 15th Oct 2023
#
cx
#
martech
#
online
Antavo, the loyalty platform, has been recognised in the Gartner Market Guide for Loyalty programme Vendors for 2023.
Fidelity introduces VR shopping, leading eCommerce in Australia
Fri, 13th Oct 2023
#
cx
#
vr
#
b2b
Australian VR company Fidelity is revolutionizing online shopping with virtual experiences and major retail partnerships.
Trustwave SpiderLabs releases report on financial services industry
Thu, 12th Oct 2023
#
trustwave
#
fraud
#
b2b
Trustwave SpiderLabs releases report on cyber threats facing financial services sector, equipping organisations with mitigation strategies.
Exclusive: Why StarHub turned to Temus for its B2C solution
Wed, 9th Aug 2023
#
mobile apps
#
mvno
#
starhub
In 2019, StarHub set out to launch an MVNO offering that would offer their customers complete control of their mobile service at their fingertips.
Generative AI to have a big impact on business: DAI Magister
Fri, 14th Jul 2023
#
big data
#
aws
#
it automation
Data-rich generative artificial intelligence will drive modern-day business automation, says Lee Chin Jian, vice president at DAI Magister.
How CSPs solve their toughest B2B2X marketplace challenges
Wed, 31st May 2023
#
saas
#
it automation
#
b2b
One of the most significant challenges CSPs face is using services sourced from partners to enrich the value they offer their customers.
BigCommerce enters UAE, Poland, Romania, India, and S Africa
Fri, 28th Apr 2023
#
saas
#
paas
#
omnichannel
BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.
Investment in customer engagement drives revenue: Twilio
Thu, 30th Mar 2023
#
cx
#
data protection
#
cdp
Twilio’s annual customer engagement report finds customer engagement investments increase brands’ resilience by boosting revenue and improving customer loyalty.
Forrester: Investment in CDPs continuing to increase
Mon, 21st Nov 2022
#
martech
#
cdp
#
forrester research
Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.
FedEx to launch Picture Proof of Delivery in APAC
Thu, 10th Nov 2022
#
merchants
#
b2c
#
shipping
FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.
Zai announces partnership with TerraPay to accelerate global payments
Wed, 14th Sep 2022
#
fintech
#
commerce systems
#
payment gateways
This partnership supports both Zai and CurrencyFair's product suite, with better coverage across the global payments ecosystem.
commercetools named a Leader in B2B Forrester report
Fri, 6th May 2022
#
cloud services
#
b2b
#
forrester research
commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.
Forrester Research names BigCommerce a Strong Performer
Wed, 4th May 2022
#
saas
#
b2b
#
forrester research
BigCommerce has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C and B2B Commerce Solutions reports.
PC component manufacturer PNY expands across the ANZ region
Thu, 11th Nov 2021
#
memory
#
b2c
#
usb
PNY strengthens its presence in Australia and New Zealand with a new distribution partnership with DSTech for their PNY and HP USB and memory card ranges.
Infosys launches Equinox, its new digital commerce platform
Fri, 10th Sep 2021
#
open source
#
b2b
#
b2c
Infosys unveils Equinox, an omnichannel platform for personalised commerce experiences, targeting both B2B and B2C buyers.
Gartner: The top 5 digital commerce trends accelerated by COVID-19
Fri, 9th Oct 2020
#
gartner
#
b2b
#
digital business
The COVID-19 pandemic will have long-term impacts on digital commerce, with contactless commerce and live commerce to become the norm, according to Gartner.
Forrester names Adobe a Leader for B2B and B2C suites
Thu, 21st May 2020
#
cloud services
#
martech
#
creative technologies
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
We explain Magento in 17 key facts
Sat, 30th Mar 2019
#
commerce systems
#
martech
#
creative technologies
A summary of everything you need to understand Magento and it's product offering.
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
#
crm
#
contact centre
#
martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.