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Bigbasket launches BB Matrix global SaaS supply chain platform

Fri, 26th Jul 2024

Bigbasket has announced the launch of BB Matrix, a comprehensive SaaS-based supply chain platform aimed at offering end-to-end visibility across the entire supply chain to enterprises on a global scale.

The platform is designed to provide real-time updates, swiftly identify bottlenecks, and support data-driven decision-making to build resilient supply chains.

The launch coincides with increasing demand for supply chain management (SCM) software globally. A Gartner report anticipates that global annual SCM software expenditure will reach USD $62 billion by 2028, rising from USD $29 billion in 2023, with a compound annual growth rate (CAGR) of 16.3%. Hari Menon, Co-Founder and CEO of Bigbasket, and Rakshit Daga, Chief Product and Technology Officer of Bigbasket, are spearheading this initiative.

BB Matrix aims to offer next-generation supply chain solutions that promise to cut costs and increase productivity. The SaaS-based solution claims to reduce transportation costs by nearly 50%, lower lead times by around 60%, and ensure up to 100% supply chain visibility. Rakshit Daga emphasised the platform's broad applicability across various sectors.

"To cater to the pressing demand for agile, robust, and cost-efficient supply chains, we have made BB Matrix available to enterprises across different sectors that go beyond retail and e-commerce, like manufacturing, automobiles, aviation, consumer goods, etc.," he stated. Daga added that the platform integrates AI-driven automation, enhanced visibility from first-mile to mid-mile to last-mile, and has scalable capabilities of handling over 15 million monthly transactions.

BB Matrix incorporates a range of tools including a Warehouse Management System (WMS), Transport Management System (TMS), and Order Management System (OMS), enabling comprehensive transformation of supply chains. Manish Mishra, Head of Sales and Marketing for BB Matrix, highlighted the platform's ongoing support services.

"BB Matrix provides comprehensive ongoing support that encompasses configuration and optimization, seamless data integration with over 150 ERP, CRM, and POS tools, and flawless migration as well to its customers," said Mishra.

The platform is designed to be adaptable to changing market conditions, providing essential features such as inventory forecasting, stock replenishment, storage, payments, delivery, and return handling. This allows users to make data-driven decisions essential for building resilient supply chain processes. BB Matrix boasts a global infrastructure and network, achieving a near 99.1% on-time delivery record, thus enabling its clients to deliver a high level of customer experience and optimal outcomes in their supply chain operations.

BB Matrix also offers its solutions in international markets including the US, Middle East, Southeast Asia, and Africa. Mishra explained that this holistic approach sets BB Matrix apart as a singular and expert solution provider tailored to the demands of the modern supply chain landscape.

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