Stories by Staff - Page 6

New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.

Facebook is set to surpass 1 billion users by August, driven by growth in India and Brazil, predicts UK-based digital market analyst iCrossing.

Optimizer HQ debuts Texta, a cost-effective SMS marketing tool for SMEs, priced at just NZD $0.04 per text. Free setup, two-way messaging, and no contracts.

Ilya Zhitomirskiy, 22-year-old co-founder of open source social network Diaspora, has passed away just ahead of the network's planned launch.

Skills shortages have become a real concern in the IT industries globally as well as in New Zealand. Henrietta Kjaer takes stock of the IT workforce.

F1 2011 revs up with new circuits, DRS and KERS, promising a richer racing experience despite slight graphical downgrades on PS3.

RIM scrambles to fix global Blackberry outages affecting millions, with Europe to South America hit by disruptions due to a failed switch.

Telcoinabox New Zealand revolutionises IT businesses by offering easy integration of telco services, promising robust new revenue streams.

NZ firms ditch offshoring for homegrown contact centres, boosting customer delight and loyalty while debunking cost myths.

Outsourcing can do more for your business than just save you money, says Patrick Kouwenhoven, head of New Zealand operations, Infosys.

Dunedin's Aerograph and Mosgiel's TracMap are finalists in the Global Security Challenge APAC final in Sydney, vying for USD $500,000 in prizes.

Mobile operators globally tout LTE, the 4G tech promising lightning-fast downloads. Verizon and Telstra lead, aiming to transform wireless connectivity.

Independent analyst Ovum forecasts Asia-Pacific business software market to soar to USD $46bn this year, driven by mobile tech and cloud computing.

YouTube dives into live streaming with 'YouTube Live', promising a future where viewers can revel in events as they unfold.

Rakon clinches Company of the Decade and Year at NZ Hi-Tech Awards, celebrated for its daring innovation and global reach.

Company joins over 45 organisations to launch a Cloud Standards Customer Council aimed at addressing the challenges of using an open cloud.

AOC dominates as Asia Pacific's top monitor vendor, with a remarkable 58% sales growth and aims to be global No.1 within five years.

Microsoft inks 16 new cloud deals in the public sector, boasting enhanced security and productivity for education and government bodies.

Cloud computing reshapes the IT ecosystem but doesn't eradicate it, offering local benefits over global models, argues Revera's GM Robin Cockayne.

Critical Facilities Implementation service promises to simplify the process of designing and building data centres.