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Stories by Jamie Cairns

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Written by Jamie Cairns

How retailers can nail peak season success in 2025
Customer Experience

How retailers can nail peak season success in 2025

Retailers must embrace technology and end-to-end planning to meet soaring consumer demands and excel in the 2025 peak shopping season.

By Jamie Cairns • 5 min read • Mon, 22nd Sep 2025
The high cost of doing nothing
Digital Transformation

The high cost of doing nothing

Retailers delaying technology investments amid tariffs risk lost market share and higher future costs as consumer demands rapidly evolve in 2025.

By Jamie Cairns • 4 min read • Thu, 24th Jul 2025
How retailers can stay profitable amidst economic uncertainty
Digital Transformation

How retailers can stay profitable amidst economic uncertainty

Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.

By Jamie Cairns • 3 min read • Thu, 5th Jun 2025
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
Customer Experience

Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

By Jamie Cairns • 5 min read • Mon, 23rd Sep 2024
Why inventory accuracy should be the top priority for retailers in 2024
Marketing Technologies

Why inventory accuracy should be the top priority for retailers in 2024

With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.

By Jamie Cairns • 4 min read • Wed, 24th Jan 2024
How CFOs can reduce inventory and improve profits in 2024
Fintech

How CFOs can reduce inventory and improve profits in 2024

By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.

By Jamie Cairns • 4 min read • Thu, 7th Dec 2023
Why order management can make your ERP system more efficient
Marketing Technologies

Why order management can make your ERP system more efficient

Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.

By Jamie Cairns • 4 min read • Thu, 14th Sep 2023

Stories from Other Regions

Written by Jamie Cairns

Five ways retailers can maximise profits this winter with improved order fulfillment
Customer Experience

Five ways retailers can maximise profits this winter with improved order fulfillment

Retailers can boost winter profits by improving order fulfilment through smart inventory use, localised sales, AI integration, and aligned advertising strategies.

By Jamie Cairns • 3 min read • Thu, 3rd Jul 2025
How to reduce order cancellation rates
Customer Experience

How to reduce order cancellation rates

Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.

By Jamie Cairns • 3 min read • Thu, 20th Feb 2025
Less words, more action: How to become a more sustainable retailer
Marketing Technologies

Less words, more action: How to become a more sustainable retailer

Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.

By Jamie Cairns • 5 min read • Thu, 22nd Feb 2024