Stories by Anurag Vasisth
Building customer loyalty in a fragmented digital ecosystem
4 days ago
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data analytics
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cx
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martech
In a fragmented digital ecosystem, brands must adopt omnichannel loyalty strategies to foster deeper connections and meet evolving consumer expectations.
Retailers' Success: Capitalizing on Emerging Consumer Trends
Mon, 12th Jun 2023
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digital transformation
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cleantech
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shopping
As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.
Harnessing digital innovations to maximise loyalty programmes and improve CX
Thu, 26th May 2022
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saas
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crm
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digital transformation
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.